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Healthcare professional needed for office based role in Melbourne

18th December 2011

Registered Nurse/PCA or suitably experienced person required for office based role

Immediate start, Melbourne location Friendly atmosphere & great team Monday to Friday only

DIAL AN ANGEL is looking for a Nurse/PCA to join our Care Department. Established in 1967 DIAL-AN-ANGEL is Australia's leading agency in aged, home and family care. Due to rapid growth we are looking for a Client Coordinator to work in our Care Department as part of a small team.

The Role
This role is perfect for someone with a Nursing or Aged Care background who is looking to combine his/her excellent clinical and administrative skills with regular Monday to Friday working hours. As the successful candidate you will be responsible for:

• Handling inbound client calls and emails from new and existing clients
• Liaising with clients and Angels

• Selecting and allocating Angels for individual clients' bookings

• Providing outstanding customer service

• Data entry of client and angel contact details, notes and availability

• Case management

• Home visits when required.

• Recruiting suitably experienced and/or qualified Angels
  

This is an amazing opportunity to work in an Australian-owned family business as part of a friendly and supportive team. This position will require:

• Qualifications in nursing and/or aged care
• Confident in the use of Advanced MS Office (Word, Excel and PowerPoint)

• Typing skills above 55wpm

• An organised, structured and detail focused approach to work.
• Demonstrate strong written and verbal communication and interpersonal skills
• A team player as well as a team leader who is proactive, motivated and committed to working together with their team to achieve the best outcomes
• Display absolute commitment to client satisfaction and have demonstrated success in delivering the highest standard of customer service. Ability to positively and proactively resolve all issues relating to client care.
• The highest levels of confidentiality and integrity.
• Knowledge and experience of the accreditation process and standards for the healthcare industry.

Training and support will be given to the successful applicant. If you are available to commence immediately and want to be a part of small professional team with long-term security apply now.

If you believe that you are a suitable candidate for this role then please email your resume to tim.holland@dialanangel.com attention Tim quoting ref CD11.

Only eligible applicants will be contacted.

Applicants must have the appropriate work visa to live and work in Australia